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FortiGate-500E, Secure RMA Service
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FC-10-0500E-301-02-DD
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Categories: Firewalls, Fortinet FortiGate Firewalls, Fortinet FortiGate NGFW Middle-range Series, Fortinet Firewalls
Brand: Fortinet
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| Brand | Fortinet |
| Product Name | FC-10-0500E-301-02-DD |
| Service Type | Secure RMA Service |
| Model Compatibility | FortiGate-500E |
| Service Duration | 1 Year |
| Technical Support Included | Yes |
| 24x7 Support | Yes |
| Hardware Replacement | Yes |
| Return Material Authorization | Included |
| Response Time | 24 hours |
| Service Availability | Global |
| Online Case Management | Yes |
| Phone Support | Yes |
| Web-based Support | Yes |
| Software Updates | Included |
| Firmware Upgrades | Included |
| Service Methodology | RMA (Return Merchandise Authorization) |
| Logistics | Managed by Fortinet |
| Documentation | Access provided |
| Diagnostic Tools | Included |
| Proof of Purchase Required | Yes |
| Service Activation | Online Registration |
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