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FortiGate-501E, 4-Hour Hardware and Onsite Engineer Premium RMA Service (requires 24×7 support)
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FC-10-0501E-212-02-DD
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Categories: Firewalls, Fortinet FortiGate Firewalls, Fortinet FortiGate NGFW Middle-range Series, Fortinet Firewalls
Brand: Fortinet
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| Brand | Fortinet |
| Product Name | FC-10-0501E-212-02-DD |
| Service Type | Premium RMA Service |
| Hardware Replacement | 4-Hour Hardware Replacement |
| Onsite Engineer | Yes |
| Model Supported | FortiGate-501E |
| Support Level Requirement | 24x7 Support |
| Service Availability | 24 Hours a Day |
| Service Coverage | 7 Days a Week |
| Service Response Time | 4 Hours |
| Service Duration | 1 Year |
| Renewable | Yes |
| Technical Support | 24x7 Telephone Support |
| Parts Replacement | Included |
| Remote Support | Included |
| Service Method | Onsite |
| Service Provider | Fortinet |
| Customer Support Portal | Included |
| Knowledge Base Access | Included |
| Software Updates | Included |
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