FC-10-FI3KF-212-02-12

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FC-10-FI3KF-212-02-12 Overview

Introducing the Fortinet FC-10-FI3KF-212-02-12, a top-tier hardware support service package under the FortiDDoS-3000F category. Professionals and enterprises benefit immensely from its 1 Year 4-Hour Hardware and Onsite Engineer Priority RMA Service, given that FortiCare Premium or Elite is in place. Ideal for minimizing downtime and ensuring swift operational continuity.

FC-10-FI3KF-212-02-12 Product Highlights

  • ● 1 Year Service
  • ● 4-Hour Hardware Replacement
  • ● Onsite Engineer Support
  • ● Priority RMA Service
  • ● Requires FortiCare Premium

Product Features Comparison

Model Service Duration Response Time Onsite Support RMA Priority Additional Requirement
FC-10-FI3KF-212-02-12 1 Year 4 Hours Yes Yes FortiCare Premium/Elite
FC-10-FD100-247-02-12 1 Year Next Business Day No No FortiCare Basic
FC-10-FD2KF-247-02-12 1 Year Next Business Day Yes Yes FortiCare Premium
FC-10-FI2KF-212-02-12 1 Year 4 Hours No Yes FortiCare Elite
FC-10-FD100-212-02-12 1 Year 4 Hours No No FortiCare Basic
FC-10-FD300-212-02-12 1 Year 4 Hours Yes Yes FortiCare Elite

FC-10-FI3KF-212-02-12 Product Application Scenarios

  • ● Enterprise Network Infrastructure
  • ● Data Center Protection
  • ● Public Sector IT Networks
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FC-10-FI3KF-212-02-12 Specifications

Product Name FortiDDoS-3000F
Service Duration 1 Year
Response Time 4-Hour
Support Type Hardware and Onsite Engineer
Priority Level Priority RMA Service
Additional Requirement Requires FortiCare Premium or FortiCare Elite
Brand Fortinet
Model Number FC-10-FI3KF-212-02-12
Service Coverage Global
Onsite Support Yes
Service Type Maintenance and Support
Service Level Agreement (SLA) Guaranteed Response Time
Technical Support 24/7 Fortinet Support
Advanced Hardware Replacement (AHR) Included
Maximum Downtime 4 Hours
Engineer Dispatch Time Within 4 Hours
Remote Troubleshooting Included
Service Activation Required FortiCare Subscription
Update Support Firmware and Software Updates
Proactive Monitoring Included with FortiCare Elite
Customer Portal Access Yes

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